Refund Policy
Last Updated: 2023/09/04
Thank you for choosing CryptoAcademy.co.za for your online courses in crypto and blockchain technology. Please review our refund policy carefully before making a purchase, as all sales are final, and we do not offer refunds on online course purchases.
1. No Refunds on Online Course Purchases
CryptoAcademy.co.za does not provide refunds for online course purchases. Once you have purchased a course, you will have access to the course content and resources for the duration specified at the time of purchase. As we provide immediate access to our digital content, we are unable to grant refunds after the purchase has been made.
2. Course Access and Duration
Upon completing a purchase, you will gain immediate access to the online course(s) you have selected. The duration of access may vary depending on the course and subscription type, and this information will be provided to you before finalizing your purchase. It is your responsibility to ensure that you complete the course within the specified access period.
3. Technical Issues
If you encounter technical issues while accessing our courses, please contact our technical support team at support@cryptoacademy.co.za or via our Ticket System under the Support menu in your User Dashboard. We will make reasonable efforts to assist you in resolving any technical problems and ensuring that you can access and use the course materials as intended.
4. Cancellation or Termination of Services
CryptoAcademy.co.za reserves the right to cancel or terminate any course or service at our discretion. In such cases, you may be entitled to a refund of the course fee or a prorated refund, depending on the circumstances. Any refund offered in these situations will be determined on a case-by-case basis.
5. Contact Us
If you have any questions or concerns about our refund policy or require assistance with your course access, please contact us at:
www.cryptoacademy.co.za
Unit G06, 29 @ Marloth Building, 29 Marloth St, Nelspruit, Mpumalanga, South Africa
087 095 3431
By purchasing our online courses, you acknowledge and agree to abide by this refund policy. We appreciate your understanding of our policy, and we are committed to providing you with high-quality educational resources and support for your crypto and blockchain education needs.
